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Return Policy

We offer a 14-day return policy on eligible artworks. Please note that personalized or commissioned works are final sale and not eligible for return. While we do not charge a restocking fee, collectors are responsible for return shipping costs. Artworks must be returned in their original packaging and condition; if an original artwork or serigraph is returned damaged due to improper repackaging, the refund will be adjusted to reflect any loss in value.

To initiate a return, please log in to our Customer Portal or contact us at info@colleenrossfineart.com

Direct from the Studio

Original artworks are acquired directly from the studio, creating a personal connection between artist and collector.

Satisfied or refunded

Colleen Ross wants every work to feel right in your space. If, for any reason, a piece does not resonate, it may be returned within 14 days of receipt. Return Policy!

Complementary Shipping

Each work is professionally packaged and shipped from the studio with care, at no additional cost. Shipping Policy!